One standard policy, applied the same way across every Unpacko trip — Mysuru Dasara, Bathukamma, and everything we add after them. No trip-by-trip exceptions, no fine print that changes depending on which page you're reading.
Booking a trip is a two-part payment, not a single charge:
Deposit due at booking, to confirm your seat
Balance due 30 days before the trip starts
You can cancel at any time, for any reason. How much of what you've paid gets refunded depends on how far out from the trip start date you cancel — the earlier you tell us, the more we can return, since your seat can still be released to someone else on the waitlist.
| When you cancel | Refund |
|---|---|
| More than 30 days before the trip | 70% |
| 15–29 days before the trip | 50% |
| 7–14 days before the trip | 30% |
| Less than 7 days before the trip | 0% |
Refunds are calculated on the total trip cost, not just the deposit or just the balance — whatever you've paid at the time of cancellation. If you cancel before the 30-day balance is due and only the deposit has been paid, the refund is calculated the same way, against the same tiers.
Unpacko is new. You're trusting us with money months before you arrive, and we'd rather earn that than assume it.
If we cancel your trip for any reason — low numbers, logistics, anything — you get 100% of what you've paid, refunded to your original payment method within 7 working days. Not a credit. Not a voucher. Your money.
If we can't deliver something we promised on the itinerary, we tell you before you travel and you can walk away with a full refund.
All payments go through [Razorpay/Stripe]. We never ask for a bank transfer to a personal account. If anyone claiming to be from Unpacko asks you to, it isn't us.
Email us at the address on your booking confirmation, or use the contact details on your trip page, with your name and booking reference. We confirm your cancellation and the refund amount in writing before anything is processed, so you know exactly what to expect before it happens.
Approved refunds are processed within 10 business days, back to the original payment method used at booking.
This policy is standard across all Unpacko festivals and experiences — current and future. We'd rather set one clear, fair policy once than write a different version for every trip page.
Questions before you book? Reach out — we'd rather explain this now than have you find out later.
See our first trips